Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tom Jones

Tom Jones

September 8, 2022

1  out of  5
rating by Tom Jones
"Not good.ive been with him for ten years or so.time for change. Every time you call never answer"
Profile photo of nkolo iva ina

nkolo iva ina

October 5, 2020

1  out of  5
rating by nkolo iva ina
"Bad communication. Between agent and costumers....decide to shop around for diferent options. And be done with state farm.....after I been with state farm for over a decade......"
Profile photo of Preston Poppenhagen

Preston Poppenhagen

September 1, 2020

5  out of  5
rating by Preston Poppenhagen
"Profound customer service, little to no wait time, and a positive attitude on insurance are all things to look forward to when doing business here. Aaron is working day in, day out to make sure I have the best possible interactions with insurance and I couldn't be more appreciative."
Profile photo of Elaine Haug

Elaine Haug

November 9, 2019

4  out of  5
rating by Elaine Haug
"Always been good to me. Thank you for the card Tyler"
Profile photo of Kabow

Kabow

February 18, 2019

5  out of  5
rating by Kabow
"Am with this company and am going no where period"
We responded:
"Hi Abdullahi, it doesn’t appear that you have your policies with our office. If this is in regards to someone else’s policy please have them reach out to us directly, as for privacy reasons we cannot discuss this with anyone else. Let us know if there is anything else that we can help you with. -Tyler"
Profile photo of Mohammed Al Dhuhaibat

Mohammed Al Dhuhaibat

November 6, 2018

5  out of  5
rating by Mohammed Al Dhuhaibat
"Kyle is a very nice person He always helps me and answer all my questions. He is very friendly Makes you feel very comfortable and happy. Go to Kyle for all of your insurance needs with nothing but confidence."
We responded:
"Thank you, Mohammed for the great review! We appreciate your business, excellent customer service is our goal and it is so wonderful to hear that our clients feel this. -Tyler"
Profile photo of Michael Ballentine

Michael Ballentine

November 5, 2018

1  out of  5
rating by Michael Ballentine
"I have known of the Tyler Engquist agency for over 10 years. The service provided as gone down hill fast. I recently moved my insurance back to State Farm after not being with them for about a year and a half. While moving the policies back I have dealt with Kyle Hicks and Tyler. Kyle Hicks might seem nice but he did nothing but lie to me and mislead me from the day I put the policies in place. After getting the run around from Kyle for the last six weeks I took this issue up with Tyler who has stated he doesnt believe me because he has known Kyle for 10 years. Well Tyler as we know your phone lines are recorded and Kyle did lie to me or purposely misled me so I wouldnt immediately cancel my policies. The issues I have with this agency are related to the fact that I have a high risk driver in my home. That high risk driver has had 3 at fault accidents in the last 4 years. Somehow that drivers policy is getting an accident free discount and my policy is not and I haven't had an accident in almost 12 years. Kyle told me twice he had that corrected and it just takes time. Now 6 weeks later his story has changed to legally State Farm has to give the high risk driver the accident free discount but I do not qualify for it on my policy. Well I can read between the lines I don't qualify for it because of the high risk driver in my home YET that person is NOT on my policy because of how State Farm handles auto policies. Tyler's response to this has been all attitude and pretty much told me to bad and if I don't like it take my policies elsewhere. Well I will be taking this issue up with the Department Of Commerce and filing complaints against both the Agency and Kyle Hicks. So do yourselves a favor and look for another insurance agent and another Insurance Company because all you will get is the run around from Tyler Engquist Agency and State Farm."
We responded:
"Mr. Ballentine, although I appreciate your feedback I couldn’t disagree more. Kyle and I (a combined 21 yrs of providing service to State Farm policyholders) have provided you with nothing but A+ service as we do for all of our customers. We have replied to your calls, and emails in a timely manner and we have given you the most accurate information with each communication. You may not have liked the answers but they have been the truth. Honestly, in the past 12 years of serving the communities of NE Minneapolis and Maple Grove, this is the first time I have received a complaint that State Farm added additional discounts for time in force on prior family member’s policies, that ultimately saved them money. In my experience the majority of my clients have been appreciative and thankful that my Team and I were thorough and helped them save money and get the best rates possible! If you would like to discuss this situation further please give me a call. -Tyler"
Profile photo of Donna Reid

Donna Reid

October 17, 2018

5  out of  5
rating by Donna Reid
"I've had my insurance with Tyler's agency since I can't remember when. No matter what I contact them about, they are always helpful. At one time, I had a couple accident claims within two years. I called them to report and from there on it was seamless. They took care of everything."
We responded:
"Thank you, Donna for trusting us with all your Insurance needs. We are always here for you. -Tyler"
Profile photo of Marisa

Marisa

October 15, 2018

5  out of  5
rating by Marisa
"Tyler Engquist State Farm agency love working with his team! Kayla Tuttle was awesome ! She answered all my questions an i got quick response everytime ! Love it! I recommend her to all my friends an family ! Cheap rates also!!"
We responded:
"Thank you for the review, Marisa! We appreciate the review of Kayla. She's awesome! -Tyler"
Profile photo of Nick Henricksen

Nick Henricksen

October 12, 2018

5  out of  5
rating by Nick Henricksen
"Helped me get all the appropriate insurance. Kyle was very helpful in explaining everything and making the process simple and easy."
We responded:
"Thank you, Nick! We appreciate the review of Kyle, he's an asset to our team. -Tyler"
Profile photo of Anthony Oyewo

Anthony Oyewo

October 12, 2018

5  out of  5
rating by Anthony Oyewo
"phenomenal team. Kyle hicks in particular has been great at assisting me over the years with helpful tips and making sure I am covered with with the best. I recommend everyone to him!"
We responded:
"Thank you, Anthony! Kyle is awesome and so helpful. We appreciate the recommendation. -Tyler"
Profile photo of Penny Collins

Penny Collins

October 12, 2018

5  out of  5
rating by Penny Collins
"I have several vehicles and drive one and the others are insured for storage. When I want to drive another vehicle for just the weekend, I call Tyler’s office and Kayla is very helpful, knowledgeable, and prompt to add coverage on the vehicle for just the weekend. I have nothing but great things to say for Tyler and Kayla."
We responded:
"Thanks, Penny! It's been our pleasure, we appreciate the kind review. -Tyler & Kayla"
Profile photo of JD

JD

October 12, 2018

5  out of  5
rating by JD
"10/10 recommend! Saved me money, better rates and the staff is super helpful! I always ask to talk to Aaron!"
We responded:
"Thank you, Jackie! -Tyler"
Profile photo of Chris Gahbow

Chris Gahbow

October 12, 2018

5  out of  5
rating by Chris Gahbow
"I've tried several different insurance companies for home and auto. Tyler Engquist State Farm is by far the best one I have used yet. I am going on my second year with them. The people working in there are super awesome. Kyle and Kayla have been super nice to work with. if I could give this insurance team 10 stars I would. They have sent me birthday cards when my family forgot. lol! but they are a great insurance team to work with. they always follow-up to see if my needs have been taken care of. Highly suggest anyone looking for insurance to work with them. I have told my family members to go with them and we all agree, they're awesome!"
We responded:
"Ace, we will ALWAYS remember your birthday! Thank you for such a great review. We truly are so fortunate to have great customers that make our job easier. -Tyler"
Profile photo of Travis

Travis

October 12, 2018

5  out of  5
rating by Travis
"Discount double check for sure. Great experience all around. Would highly recommend getting a quote. Aaron help me save over 500 dollars annually."
We responded:
"Thank you, Travis for the review! We will always be here to make sure that we help you save at every opportunity. -Tyler"
Profile photo of Kristin Olson

Kristin Olson

October 12, 2018

5  out of  5
rating by Kristin Olson
"Tyler is great! He met me based on my schedule at my work downtown, walked me through everything so it was very easy to understand and got me the best price. Very happy I switched over to State Farm with Tyler!"
We responded:
"Thank you, Kristin! We are very excited to work with you and thank you for trusting me and my team! -Tyler"
Profile photo of Tessa Bull

Tessa Bull

October 12, 2018

5  out of  5
rating by Tessa Bull
"Tyler is the greatest! He explained everything to me in a way that I could actually understand! He is very trust-worthy and believe that if, in any case, I would need to call on him that he would be there for me. I have had other insurance agents who completely didn't respect me or my time (it took them DAYS to respond) -- Tyler is the complete opposite. Being a family man himself he understands that time is important and life must go on not matter what. Tyler worked around my schedule and respected the limited time I had for the appointment. He is respectful. He responds in a very timely manner. I am very excited to be building a relationship with Tyler and with State Farm."
We responded:
"Thank you, Tessa! We are excited and thankful that you have entrusted us with your Insurance needs. My job is to make sure that you understand and feel comfortable with everything we review. Family comes first and we will always respect your time and protect your loved ones. -Tyler"
Profile photo of Dustin Romann

Dustin Romann

October 5, 2018

5  out of  5
rating by Dustin Romann
"Just hung up with Tyler and Kyle and the were both extremely professional and were able to answer all of my questions"
We responded:
"Thank you, Dustin for the review! -Tyler"
Profile photo of C Rasmussen

C Rasmussen

August 20, 2018

1  out of  5
rating by C Rasmussen
"WORST AGENT IMAGINABLE. Been with State Farm for over 20 years. Ended up with Tyler Engquist when my previous agent retired. I have several complaints after working with Tyler to update my insurance policies. Information was misrepresented to me. Many details were missing, in error, or incomprehensible. Required several rounds of emails to clarify and correct each incorrect piece of info. One policy actually got cancelled due to extreme wait for info back from this office. EVEN WORSE . . . when I got fed up and wanted to change my agent, Tyler refused to acknowledge me for over a month. And when he finally did, it was to say SEEK HELP ELSEWHERE. State Farm has many fabulous agents. Don't waste your time with this one."
We responded:
"I'm so sorry you feel this way about my agency. Please give me a call so we can make this right for you. -Tyler"
Profile photo of Magnoliaway Maplegrove

Magnoliaway Maplegrove

January 13, 2018

4  out of  5
rating by Magnoliaway Maplegrove
"This office has moved to Maple Grove"
We responded:
"Thank you! -Tyler"
Profile photo of Amanda DePhillips

Amanda DePhillips

November 16, 2017

5  out of  5
rating by Amanda DePhillips
"Tyler and his team are friendly and knowledgeable, and I can call them any time with my questions. It's nice to know that I can contact them directly no matter what. Even though the insurance card tells you what to do in case of an accident or a flat tire, I feel better after checking in with Tyler following an insurance incident and his reassurance puts my mind at ease."
We responded:
"Thanks so much, Amanda. It was a pleasure doing business with you! We are always here to help. -Tyler"
Profile photo of Adam Gallatin

Adam Gallatin

May 24, 2017

5  out of  5
rating by Adam Gallatin
"Tyler and his staff are incredibly knowledgeable and helpful both with insurance and financial products. I've been a customer for many years and fully expect to continue in the future. I can't recommend strongly enough."
We responded:
"Thank you, Adam! I'm so glad we could help. I appreciate the review. -Tyler"
Profile photo of Trent Masog

Trent Masog

June 19, 2014

1  out of  5
rating by Trent Masog
"Absolutely the WORST insurance company to deal with. They ended up doing insurance fraud on themselves to give better rates which made any driver on the policy not have legal insurance and then no history to transfer to a different insurance company. DO NOT waste your time and give them any business."
We responded:
"Trent, please give us a call so we can work this out. Thank you. -Tyler"